A culture of an organization is a phenomenon that helps every organization to connect all departments between them and making the organization as a whole in the sense that they all behave the same way for internal integration. Organizations that have an organizational culture well defined matches their strategic decisions and can represent a strength or in the worst case a weakness for the company.

 

Logo:

 

 

 

 

 

 

 

 

 

 

Policies:

 

General policies for the whole organization (internal policies):

 

• Employees must be on time for work.

• Meet the schedule stablish with customers: pick up their dogs at time and leave them at time. For additional services, meet the time employees agreed with them.

• All employees (no matter their position) must and will be treated equally.

• All employees must accomplish their duties on time, with the appropriate dress code, following the safety requirements and with satisfaction (they need to be motivated).

• Dress code for walkers:

  • Pants and tee shirts of the company (with the company´s logo)

  • Comfortable tennis provided by the company

  • Small cross-body bag to keep the utensils appropriate for each dog 

• It is prohibited to consume alcohol or smoke within the organization facilities and while giving the dog walks.

• Doggy Buddy will have regular motivational activities for employees different than their work. 

• Encourage workers to participate in management decisions providing ideas.

• Always worry for the environment and social responsibility

• Promote reunions between workers outside the work.

 

Policies regarding customers:

 

• All customers must fill-up a template concerning all the necessary information of their dog: diseases, vaccines, if he/she is taking any medicine, date of birth, allergies, etc.

• At the end of the service provided by Doggy Buddy, the customers can leave any suggestion, recommendations, complains or claims, or positive comments (all these necessary for feedback and internal improvements).

• Customers must pay before the service is provided

 

Values:

 

-Collaboration: collaborate one another in activities.

-Quality: Do things well, the best you can.

-Respect: Respect everyone no matter their conditions.

-Equality: We are all the same.

-Honesty: Always speak and work with the truth.

 

Beliefs:

 

We strongly belief that dogs deserve the best treat and quality of life!

 

Language:

 

In Doggy Buddy we all speak to each other constantly, respect and with care.